@push('styles') @endpush @php [$badgeLabel, $badgeClass] = $ticket->status_badge; [$prioLabel, $prioClass] = $ticket->priority_badge; @endphp
@if(session('success'))
{{ session('success') }}
@endif
{{-- Hilo --}}

{{ $ticket->subject }}

Ticket #{{ $ticket->id }} · {{ $ticket->category_label }} · Abierto {{ $ticket->created_at->diffForHumans() }}
{{ $badgeLabel }} {{ $prioLabel }}
@foreach($ticket->messages as $msg) @php $isStaff = $msg->isFromStaff(); @endphp
@if($isStaff) {{ $msg->user->first_name ?? 'Staff' }} (BewPro) · {{ $msg->created_at->diffForHumans() }} @else {{ $ticket->user->first_name ?? 'Cliente' }} · {{ $msg->created_at->diffForHumans() }} @endif
{!! nl2br(e($msg->body)) !!}
@endforeach
@if($ticket->status !== \App\Modules\Support\Models\SupportTicket::STATUS_CLOSED)
{{-- Form Resolver — FUERA del form de reply (HTML no permite forms anidados) --}} @if($ticket->status !== \App\Modules\Support\Models\SupportTicket::STATUS_RESOLVED)
@csrf
@endif
@csrf
@if($ticket->status !== \App\Modules\Support\Models\SupportTicket::STATUS_RESOLVED) @endif
@else
Ticket cerrado.
@endif
{{-- Sidebar info --}}

Cliente

{{ $ticket->user->first_name }} {{ $ticket->user->last_name }}
{{ $ticket->user->email }}
@if($ticket->tenantProject)
Proyecto
{{ $ticket->tenantProject->project_name }}
@if($ticket->tenantProject->domain) {{ $ticket->tenantProject->domain }} → @endif @endif

Estado del ticket

@csrf